Terms & Conditions

Swiss Pastries reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the this Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. 

Use of Web Site

This web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving Swiss Pastries goods and services and/or to otherwise transact business with or contact Swiss Pastries, on their own behalf.


At the moment we are are not shipping directly to customers, all items are to be picked up at one of our four Ottawa locations as choosen by the customer. If ordered before 4 pm, deliveries are attempted for next day unless instructed otherwise. We will attempt to call customers for any delays. Deliveries arrive at our locations by 9:30 am. Orders can be delivered to our locations for weekend pickup, but the order must be made Monday through Friday. The exception being our Startop Rd. location as it is closed on Sunday.


All cakes prepared in a kitchen where other items are prepared which may contain nuts and other food allergens. Although every care is taken, some products may contain nuts. If you suffer from an allergy of food intolerance please visit our website and follow the link on the menu page, where you will find details of ingredient in our foods.


We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.


This Web site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web site, that your use of this Web site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our Web site, and that Swiss Pastries shall not be liable for any damages of any kind related to your use of this Web site.

From time to time, there may be information on our Web site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.  Swiss Pastries reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Copyright Notice

All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, and text (referred to herein as the "Content") is the exclusive property of Swiss Pastries and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Swiss Pastries.

No right, title or interest in any downloaded or copied materials are transferable to you as a result of any such downloading or copying. Swiss pastries reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of Swiss Pastries.

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